For small service businesses in Calgary

Answer every customer inquiry, even when you're on the job.

Bornara sets up a simple AI assistant in the email you already use. It sorts new inquiries and drafts replies in your voice. You check each one and press send.

Inbox
Sample
Dana R.New inquiry
07:42

Hi, my water heater is leaking, can someone come this week?

Quote request · Urgent
Draft reply
Hi Dana, sorry to hear about the leak.I can come by Thursday between 8 and 10 am to take a look.Does that work for you?Mike, Sample Plumbing

You're busy doing the work.

You're on a roof, under a sink, or with a client. Three inquiries come in. By the time you're back in the truck it's evening, you're tired, and one of them has already booked someone else.

It's not that you don't care. There just isn't time to write a good reply to everyone, right away.

01 / Inquiry Starter

One small assistant. Set up once. Yours to keep.

  1. 01 —Look

    We go through how customers reach you today and what happens to their messages.

  2. 02 —Set up

    One assistant inside your existing email. New inquiries are sorted, and a reply draft is waiting for you, written the way you write.

  3. 03 —Hand over

    A one-page guide, a 30-minute walkthrough, and 30 days of fixes. You own every account.

See it in action

sample business
Inbox
Sample
01
Dana R.New inquiry
07:42

Hi, my water heater is leaking, can someone come this week?

02Quote request · Urgent
03Draft reply
Hi Dana, sorry to hear about the leak.I can come by Thursday between 8 and 10 am to take a look.Does that work for you?Mike, Sample Plumbing
04
  1. 01A new inquiry arrives in the email you already use.
  2. 02It's sorted by type and urgency.
  3. 03A reply draft is waiting, written the way you write.
  4. 04You check it and press send. Nothing is sent without you.

Included

  • Sorting new inquiries by type and urgency
  • Reply drafts in your voice, saved next to the original
  • A reminder when an inquiry hasn't been answered
  • Setup, testing, guide and walkthrough
  • 30 days of fixes

Not included

  • Phone calls and voicemail
  • Sending anything automatically
  • Chatbots on your website
  • Open-ended hourly work
  • Hosting your data

Fixed price, written scope, agreed before any work starts.

AI writes the drafts. You make the decisions.

AI drafts the replies and helps build the system. I design the workflow, test it on your kinds of inquiries, check where your data goes, and hand it over only when it works.

Nothing is ever sent without you.

02 / Your data

Your customers' messages stay yours.

  • Messages and drafts stay in your mailbox, as they always have.

  • To draft a reply, the message text is processed by an AI provider outside Canada. This is stated plainly on a one-page data sheet you get before anything is set up.

  • Bornara keeps no copies.

  • You own every account and can switch it off any time. Your email keeps working as before.

03 / Services

Other ways Bornara can help

Each project has a fixed scope and a fixed price. Ask for a quote.

Inquiry Starter

The AI inquiry assistant above. Founding-pilot pricing for the first few businesses.

See how it works
  • Custom software & web apps

    Small web apps and internal tools, built to a fixed scope. You own the code and the accounts.

  • Cloud & Microsoft 365 automation

    Azure setup, deployment pipelines, and Power Platform automations for businesses already on Microsoft.

  • Websites

    A clean, fast website with a contact form that actually reaches you.

Bornara doesn't host client systems or offer 24/7 on-call support. Everything is set up in your own accounts.

04 / Work

Things I've built and run

ziptools.dev
Screenshot of the ZipTools home page

ZipTools

ziptools.dev

Free browser-based tools for everyday tasks. Live and maintained.

moviescollage.com
Screenshot of the MoviesCollage home page

MoviesCollage

moviescollage.com

Build a poster wall of your favourite movies and share it.

petitecookie.ca
Screenshot of the Petite Cookie home page

Petite Cookie

petitecookie.ca

Website for a Calgary home bakery.

internal
Sample
Pay hosting invoicedue Fri
Reply to supplier quote
File September phone bill

Bornara's inbox assistant

Internal

Sorts two business inboxes every morning, turns emails into a to-do list and files bills for bookkeeping. The same approach behind the Inquiry Starter.

Built with AI doing most of the typing. Designed, reviewed, tested and run by me.

05 / About

Who you'll work with

Hi, I'm Mahdi.

I'm a Calgary-based software engineer with 7+ years of experience building web applications, and I build production software with AI every day. I started Bornara to bring the same practical approach to small businesses: small, useful tools you understand and own.

Bornara is a one-person business. You'll deal with me directly, from the first call to the handover.

LinkedIn

06 / Founding pilots

Be one of the first

Bornara is taking its first few Inquiry Starter clients at a reduced pilot price, in exchange for honest feedback and permission to measure the before and after.

Ask about a pilot

07 / FAQ

Straight answers

Why not just use ChatGPT myself?

You can. What you're paying for is having it set up inside your email, with sorting, reminders, testing and a handover, done once and done properly.

What if it breaks?

Your inquiries still arrive in your inbox as normal. Fixes are included for 30 days, handled by the next business evening.

Will it send strange messages to my customers?

No. Nothing is sent without you pressing send.

Where does my customers' information go?

See "Your data" above. You get a one-page sheet naming the exact AI service before anything is set up.

What does it cost?

A fixed price, agreed before we start. Founding pilots are reduced.

Do you handle phone calls?

Not yet. Right now it's email and website forms.

Want to see it on one of your own inquiries?

Book 20 minutes. I'll show you how it would work for your business. No pressure.

Book a 20-minute call
Book a 20-minute call